Refund and Return

At APL Transport Logistics, we value your satisfaction and aim to provide a transparent and fair Refund and Return Policy. Please review the following guidelines regarding returns and refunds for your purchases

Returns and Exchanges

We accept returns and exchanges within [insert number] days of the original purchase date. To be eligible for a return or exchange, the item must be unused, in the same condition as received, and in its original packaging.

Initiating a Return or Exchange

To initiate a return or exchange, please contact our customer service team at [insert contact information]. Provide your order number, details of the item(s) you wish to return or exchange, and the reason for the return. Our team will guide you through the process.

Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a reasonable timeframe.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product. We will assess the issue and provide instructions for a return, exchange, or refund.

Non-Returnable Items

Certain items are non-returnable, including:

Custom or personalized items.
Gift cards.

Cancellations

Orders may be canceled within [insert number] hours of placing the order. After this period, the order may have entered the processing stage, and cancellations may not be possible.

Policy Changes

We reserve the right to modify or update our Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Information

For any questions or concerns regarding our Refund and Return Policy, please contact our customer service team at this Phone Number ( +1(347) 997-6690 )

By making a purchase with APL Transport Logistics, you acknowledge and agree to the terms outlined in this Refund and Return Policy. Thank you for choosing us for your transportation needs.